The camp will be held according to the safety rules. We will apply the rules of the sanitary regime. Despite the remarks, everything will be fine and in a nice atmosphere!
When am I entitled to a refund of my deposit or the entire amount paid??
- If you fall ill with Covid shortly before the camp starts and you send the result to email@example.com
- If your country's borders are closed and you cannot come to us
- If the camp is canceled from our side.
How to sign up in camp?
Go to “Registration” on website and then state whether you are an adult or not. After going to the next page, you will see camping packages from which you can choose.
I have signed up but there is no confirmation.
Wait a few minutes—the system might sometimes send e-mails with a few minutes’ delay. If you don’t receive any message after a longer while, contact us at firstname.lastname@example.org
What will happen after I sign up?
At the last step of the registration process you will receive your personal reservation number and the payment information. You will also get a confirmation e-mail with the same details.
Why do I need my reservation number?
We’ve created a camper panel on our website. You can use your reservation number to log in to your panel to check the status of your reservation and also to add more packages at any time.
Can I share a room with my friend?
We provide double rooms with bathroom at the camp. If you want to stay in the room with your friend, enter HIS reservation number in the “roommate section” during registration process. You can also do it later in your camper panel on our website (no later than June 30th 2019).
When is my place for camp booked?
Your reservation is confirmed and your place is booked after you will pay 100 euro deposit or full price for the camp by card or bank transfer. You have 7 days to pay at least the 100 euro deposit.
How to pay for camp?
After the registration process you will receive all the payment informations by email. You can pay by card or bank transfer. You have 7 days to pay the 100 euro deposit. Rest of the price needs to paid paid no later than June 30th 2019. You can also pay full price right after you will register. You can also find the payment information and your reservation status after log in to your camper panel on our website.
What is the accommodation offered?
We offer accommodation in double rooms with private bathrooms, which is a hostel standard.
Can I share a room with my friend?
Of course you can. Let us know in advance who you would like to share a room with—it will make the check in process on arrival easier.
Can I purchase accommodation without board?
Unfortunately not. The accommodation package is closely connected with meals and it is impossible to choose only one of these options.
Is there Wi-Fi in the resort?
Wi-Fi is available only in some rooms in the hostel. In the other rooms, there are RJ45 network sockets (take your cable and laptop or your own router to connect to the internet). We also ensure free Wi-Fi is specific shared zones.
What about meals?
During camp, we offer three buffet meals per day (breakfast, lunch, dinner). During each meal at least one vegetarian option will be available. The food is served on the basis of special cards that each participant will receive on check in.
If you are Vegan, choose vegan diet during the registration process. We will prepare special vegan meals for you during the camp.
At what age can children participate in Catch The Flava KIDS?
The youngest participants using the KIDS package should be at least 11 years old.
Will my child share a room with his or her peers?
Yes, we always place the participants in rooms depending on their age and gender.
How can I sign my child up for camp?
Please fill out the following registration form. After registering on the website, you must make an advance payment of EUR 100 that will confirm your booking. The remaining amount must be paid no later than June 30th 2019.
Who are the counselors at camp?
The counselors at our camp are also dancers and instructors. Each of them has completed a specialist camp counselor course and gained more than six years of experience working with children and youth.
How many hours of training are there per day?
Every day, there are approximately 4-5 hours of dance classes.
Can I visit my child during camp?
Of course you can. Details concerning such visits are always arranged with the child’s camp counselor.
Are you organizing the camp as a professional company?
Yes, we fulfill all legal conditions required for the purpose of organizing camps for children and youth. Our camp is reported to the Regional Board of Education no later than 21 days prior to its beginning—which is when we know the final number of participants.
Can I receive a VAT invoice?
Can I apply for funding from my workplace?
Of course you can. During our previous camps, parents often received funding from their employers to pay for their children’s participation. We will issue all indispensable documents if necessary.
How does the trip to Slovakia take place?
After the end of the camp on Thursday at 2 p.m., specially rented coaches take us to Slovakia. After the end of the festival, on Sunday, about 6 p.m., the coaches take us back to Cracow.
Where will the children be staying during Outbreak in Slovakia?
During the festival, we provide accommodation at a hostel in Banská Bystrica, in three-person rooms with private bathrooms.
Will the children be under their counselors’ constant supervision during the festival?
Of course they will. All the time, from the moment of departure from Cracow, the children will be under the counselors’ constant supervision. The counselors will be staying in rooms located next to the children’s rooms.
Will full board be provided to the children during the festival?
Since Outbreak Europe is a series of all-day-long events, board in Slovakia will include only breakfasts and dinners; however, on the festival site, there will be catering facilities where meals can be purchased.